Residential Services Coordinator

Salary $105,339pa + Super + Generous Salary Packaging

DASA is a growing organisation with a team of enthusiastic and dedicated staff across each of its branches. The guiding principle of all DASA programs is to recognise the sovereignty of the individual and their right to self-determination and decision making, but also recognising the responsibility of society to provide an environment where personal development towards a better lifestyle is supported and valued.

Aranda House is a twenty bed Therapeutic Community (TC) that offers a 12-week residential rehabilitation program. The Transitional After Care Unit is also attached to the Aranda House facility; this is semi-independent living supported by DASA staff and residents can stay for up to a year in this Program. This role also provides management oversight to DASA’s Independent Living Program and Sobering Up Shelter.

The Residential Services Coordinator is responsible for leading the Team toward best practice in the Therapeutic Community Model. The position also undertakes a variety of other duties in the management and development of relevant programs in conjunction with other external service providers, together with regular reporting to senior management. The Residential Services Coordinator plays a key role in maintaining service accreditation, ensuring a culture of safety, quality and continuous improvement is fostered.

Key Responsibilities

  1. Provide operational supervision to the Aranda House Therapeutic Community team
  2. Plan, Coordinate & Problem Solve community issues, in collaboration with team members
  3. Facilitate regular staff and client meetings
  4. Regular stakeholder engagement to ensure service delivery remains at best practice and relevance to the client group
  5. Role model healthy behaviours and maintain the highest of ethical standards
  6. Manage and maintain client program
  7. Ensure quality of service provision throughout the stages of assessment, case management, program participation and exit
  8. Coach and mentor staff and, provide linkage and reporting to Senior Management
  9. Provide reports to funders and Senior Management as required
  10. Play an active role in the provision of a safe and high-quality service for both clients and staff, complying with all WHS legislation, DASA Policy and Procedures and, engage enthusiastically in quality management processes



Required Qualifications


Experience / Knowledge / Skills



Special Conditions

The successful candidate must be able to meet the following requirements:




Please contact Jocelyn Dhu (Deputy CEO) on 08 8950 5000

To Apply

Please provide a resume and, an application letter of no more than two (2) pages that outlines how you meet the criteria of the role and why you would be suited to the position.

Applications can be submitted via SEEK or can be emailed directly to:

Gavin Connaughton

Executive Manager Corporate Services


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